Privacy Policy

Effective Date: 12 FEBRUARY, 2025

At Clove Stores, your privacy matters to us. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you interact with our website and services (collectively referred to as the “Services”).

By using our website at xjb7k9-qn.myshopify.com or engaging with us through any part of the Services, you consent to the practices described in this policy. If you do not agree with this policy, we advise that you discontinue use of our Services.

1. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. The updated version will always be available on this page, with the revised date clearly stated. Continued use of our Services after changes are made signifies your acceptance of the updated policy.

2. Information We Collect

We collect personal information in several ways, depending on your interaction with us.

a. Information You Provide Directly

This includes:

  • Contact details (name, email, phone, address)

  • Order and payment details

  • Account login information

  • Customer service communications

b. Automatically Collected Information

Using tools like cookies and similar tracking technologies, we collect:

  • Device and browser information

  • IP address

  • Usage behavior (pages visited, time spent, clicks, etc.)

c. Information from Third Parties

We may also receive information from:

  • Payment processors (e.g., for billing and verification)

  • Service providers like Shopify

  • Advertising partners or analytics tools

All information gathered from third parties is handled in line with this Privacy Policy.

3. How We Use Your Information

We use your personal data to:

  • Process and fulfill orders

  • Manage accounts and preferences

  • Communicate regarding orders, returns, or support

  • Improve website functionality and services

  • Conduct marketing and promotional campaigns

  • Detect fraud or security threats

  • Ensure compliance with legal obligations

4. Cookies and Tracking Technologies

We use cookies to personalize your experience, remember preferences, and track site performance. To learn more, visit:
https://www.shopify.com/legal/cookies

You can disable cookies through your browser settings; however, this may affect your experience on our site.

We also honor Global Privacy Control (GPC) signals where applicable.

5. Information Sharing

We may share your data with:

  • Service providers (e.g., hosting, logistics, IT support)

  • Payment gateways

  • Marketing and advertising partners

  • Legal authorities, when required

  • Affiliates within our business group

  • In the case of business transfers (e.g., merger, acquisition)

We do not sell or share sensitive personal data unless permitted by law or with your consent.

6. Data Protection for Children

Our Services are not intended for users under the age of 16. We do not knowingly collect data from children. If you believe your child has submitted personal information, please contact us to have it removed.

7. Security & Data Retention

We employ reasonable safeguards to protect your personal data. However, no system is entirely secure.

Data retention depends on:

  • Account activity

  • Legal requirements

  • Dispute resolution

  • Business operational needs

8. Your Privacy Rights

Depending on your location, you may be entitled to:

  • Access or request a copy of your data

  • Request corrections to your data

  • Request deletion of your data

  • Object to data processing

  • Request data transfer

  • Withdraw consent

  • Manage marketing preferences (opt-out)

You can exercise these rights by contacting us directly. We may need to verify your identity before processing your request.

9. International Data Transfers

We may process and store your data in countries outside your own. When applicable, we use standard contractual clauses to safeguard international transfers in accordance with regulations like the GDPR.

10. Third-Party Links

Our website may contain links to external platforms. These are governed by their own privacy policies. We are not responsible for their content or data handling practices.

11. Contact Us

For questions about this policy or to exercise your data rights, please reach out using the following details:

  • Email: support@clovestores.com

  • Phone: +1 (863) 227 8475

  • Address: 5900 Balcones Drive, Suite 100, Austin, Texas 78731, United States

Contact Information :

Business Name: Clove Stores

Business Number: +1 (863) 227 8475

Business Email: support@clovestores.com

Business Address: 5900 Balcones Drive suit 100, Austin texas 78731, United State

Business Hours: 9:00 AM to 5:00 PM (Monday - Friday)

Chat Support: 24/7